Privacy Policy

Effective Date: May 8, 2026 | Last Updated: June 2, 2026

OriginalVitality is committed to protecting your privacy. This policy explains how your personal information is collected, used, and safeguarded when you use our website or homeopathic consultation services.

1. Information We Collect

We may collect the following types of information:

Contact information: your name, email address, phone number, and location, provided when booking a consultation or contacting us.
Health and case information: personal details shared during a consultation, including physical symptoms, emotional patterns, medical history, and lifestyle information. This is used solely to provide homeopathic services.
Payment information: processed securely through our payment provider. We do not store full payment details on our systems.
Website usage data: standard analytics data such as pages visited and time spent, collected via cookies or similar technologies to improve our site.

2. How We Use Your Information

Your information is used only for the following purposes:

To provide and improve homeopathic consultation services
To communicate with you about appointments, follow-ups, and service updates
To process payments securely
To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Confidentiality

All client information is treated as confidential. Namita Singh may consult with professional homeopathic mentors or colleagues for case analysis purposes; in such cases, all identifying details are removed. No identifying information is disclosed for research, publication, or outside review without your specific written consent.

Legal exceptions: Confidentiality may be limited by law. Disclosure may be required in situations involving a court order or subpoena, suspected abuse or neglect of a child, elder, or vulnerable adult, or a credible risk of serious harm to you or others.

4. Electronic Communication

Consultations are offered virtually via video, phone, or email. While OriginalVitality takes reasonable steps to protect your information, electronic communications (including email, online forms, and video calls) carry inherent privacy risks and cannot be guaranteed to be completely secure. By using these methods, you acknowledge and accept this.

5. Data Retention

Client case records are retained for a reasonable period in accordance with professional and legal standards. Audio recordings made with your consent for case note preparation are deleted once the remedy recommendation is complete.

6. Your Rights

You have the right to request access to the personal information we hold about you, to ask for corrections, or to request deletion where legally permissible. To make a request, please contact us at hello@originalvitality.com.

7. Third-Party Services

We use trusted third-party services for scheduling, payment processing, and video consultations. These providers have their own privacy policies and are selected for their commitment to data security. We do not control their practices but only share the minimum information necessary for service delivery.

8. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features of the website may not function as intended if you do.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. The most current version will always be available on this page with the effective date noted at the top.

10. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Namita Singh / OriginalVitality
hello@originalvitality.com
originalvitality.com